Government
Government entities handle thousands of repetitive citizen inquiries daily across municipal, regulatory, and procedural services.
Automating citizen service inquiries in regional dialects with verified regulatory knowledge bases and secure on-premises deployment.
Live Sector Conversation Demo
Observe how the AI assistant handles sector conversations in voice and text across regional dialects.
Good afternoon, I am checking on building permit application #REQ-5421
eChat Capabilities for Government & Citizen Services
Empowering ministries and public authorities to resolve citizen requests 24/7 in native Modern Standard Arabic and regional dialects with on-premises data control.
Regional Dialect Voice and Text for Constituents
Transcribes inbound citizen voice notes across Saudi, Egyptian, and Gulf dialects, identifying intent and answering in voice.
Regulatory Knowledge Base Grounded in Official Directives
Trained directly on procedural manuals, municipal regulations, and official PDF files, citing exact policy sources for every response.
Request Submission and Real-Time Application Tracking
Integrates with government service registries to check permit statuses, municipal applications, and transaction numbers securely.
Complete On-Premises Enterprise Deployment Option
Full on-premises deployment within the agency's data infrastructure, upholding sovereign data control and governance requirements.
Human Handoff with Staff Notes and AI Suggestions
Routes complex cases to citizen service representatives in the Unified Inbox with AI reply drafts and internal collaboration notes.
An illustrative example of eChat in this sector
inquiries and service requests automated end to end without human intervention
Citizen Service Automation for National Environmental Operations
Deployed a conversational assistant that understands the Saudi dialect and integrates with core databases to handle agricultural inquiries instantly.
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Showcasing available units, booking property viewings, and sharing financing plans instantly.
E-Commerce
Order tracking, automated return/exchange flows, and in-chat checkout support.
Hospitality & Restaurants
Table and room reservations, guest special requests, and post-stay instant satisfaction scoring.
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